Technology that
gets out of
your way
Everything here exists for one reason: your patron buys a ticket without thinking about it, and you run your event without babysitting software. Built and supported by our own team, in one place, with a person on the phone when you need one.
Your buyer never has to figure anything out
Pick a seat, pay, done. Checkout works the same on a phone in a parking lot as it does on a laptop, takes Apple Pay and Google Pay, and puts the ticket in a wallet or a text message before your patron closes the tab.
When something does go sideways, your patron calls us, not you. Real people, in the United States, during your event and not only during business hours.
One backend for the whole event
Build the event, price it, draw the seating, hold and comp seats, run discounts, look up an order, message every ticket holder. One login, one dashboard, and numbers that update while you watch.
You are not doing the setup alone either. Send us your layout and our team draws the chart, imports your past events and stays on the phone through your first day on sale.
Built for a field, not a demo
Scanning keeps working when the signal drops and syncs back up when it returns, which is the difference between a moving line and a stopped one in a metal building or a back pasture. Scan with our hardware or with any phone your staff already carries.
The same system sells at the window, prints tickets, takes cash and cards, and shows your gate count in real time from anywhere. Updates land on their own and your data is backed up across multiple data centers.
Your buyer list goes where you want it
You own your buyer data. We push it to the tools you already use for email, SMS and audience work. Using a different customer relationship manager? Tell us which one and we will connect it.
What you get, in full
Sell it
Everything your buyer touches, from the seat map to the confirmation email.
Promotions
- Presale passcodes
- Password protected on sales
- Price by quantity
- Coupon codes
- Percentage off per ticket
- Amount off tickets
- Buy one, get one
- Price deadlines
Ticketing
- Reserved seating
- General admission
- Interactive seating maps
- Table seating
- Radio frequency (RFID) wristbands
- Text message, Apple Wallet and Google Wallet delivery
- Live stream and on demand
Pricing and payment
- Group rates
- Unlimited price deadlines
- Name your price ticketing
- Donations
- Buy now, pay later with Affirm
- Mobile payments
- Apple Pay and Google Pay
Your branding
- Private label tracking with unique links and page wraps
- Branded order pages
- Event pages with your images, logos, videos and text
- Custom order form settings
- Branded tickets
- Custom application programming interface (API) options
Buying experience
- Choose your own seat or best available
- Ghost seat prevention
- Queue for high demand on sales
- Time slot ticketing
- Quantity countdown
Run it
The backend, the gate and the gear that moves your line.
Event management
- Organizer dashboard
- Reusable seat templates
- Past event imports
- Bulk editing
- Same seat across a multi day event
- One click order adjustments
- Real time order lookup
- Activity logs
- Customer messaging
Hardware
- Point of sale card readers
- iPhone scanners
- Janam scanners
- Scanning app for iPhone and Android
- Boca printers
- Mobile entry pedestal
Fulfillment
- Mobile
- Thermal printing
- Will call
- Radio frequency (RFID) wristbands
- Badges
- Mail fulfillment
Also included
- Merchandise sales
- Survey and registration questions
- Shopping cart experience
- Apple Wallet and Google Wallet
- Abandoned order recovery
Own it
Your money, your numbers and the part nobody notices until it fails.
Reporting
- Spreadsheet exports
- Financial
- Tickets sold
- Live sold seating maps
- Transaction reconciliation
- Promotion and merchandise tracking
Analytics
- Categorized customer data
- Google Analytics
- Meta pixels
- Referral links
- Campaign tracking tags
Getting paid
- Fast payouts by bank transfer
- Run sales through your own Stripe account
- iTickets merchant account payout options
- Payout schedule set before you go on sale
Security
- Payment card industry (PCI) compliant and secure socket layer (SSL) certified
- Token security
- Netguard Gold Seal of Security
- Redundant backups across multiple data centers
See these features work for you
Tell us what you are putting on and we will walk you through the parts that matter for it, then come back with a real number on fees. Rather talk it through? Call (614) 414-6899 and someone picks up.
